Last updated: July 2026
Booking & retainer
A 20% retainer is required to secure your event date. Your booking is not confirmed until the retainer is paid through Square. The retainer is non-refundable in the event of client cancellation, unless otherwise agreed in writing.
Balance & payment
The remaining balance is invoiced through Square 48 hours before your event. All payments are due before service begins unless a different arrangement is documented in writing.
Service area & parking
Siani's Solutions is based in the DMV (Washington D.C., Maryland, and Virginia) and covers events in this region at no additional travel charge. We're also available for events in Pennsylvania, Delaware, and New Jersey for a quoted travel fee based on distance. Events outside these six areas will be quoted individually. Clients are responsible for parking fees when applicable at the event venue.
Scope of services
Siani's Solutions provides digital photo booth experiences, phone-based content creation, and hands-on event support. We do not directly provide event planning, decorating, bartending, or alcohol service. Professional photography and videography are available upon request through our creative partner.
Content delivery & use
Raw content is delivered within 12–24 hours after your event. Edited highlight reels are delivered within 3–5 business days. A Rapid Reel option is available on standalone content bookings for 24-hour turnaround at an additional $75 per reel. Clients retain personal-use rights to all delivered content. Siani's Solutions may use select content for portfolio and marketing purposes with client permission.
Cancellations & rescheduling
Client-initiated cancellations forfeit the 20% retainer unless otherwise agreed. If Siani's Solutions must cancel due to circumstances outside our control (severe weather, illness, force majeure), we will refund the retainer or reschedule at no additional cost.
Client responsibilities
- Provide accurate event details, venue address, and timing.
- Ensure access to power outlets, adequate setup space, and Wi-Fi where required.
- Cover parking fees when applicable.
- Communicate any special guest, venue, or vendor considerations in advance.
Liability
Siani's Solutions is not responsible for guest behavior, venue conditions outside our control, or damage caused by third parties. We carry appropriate business insurance and behave professionally at every event.
Changes to these terms
We may update these terms from time to time. The current version is always posted on this page. Continued use of our services after changes constitutes acceptance.
Contact
Questions? Email Info@Sianissolutions.com.